Few things are more annoying than jumping into your car, hitting the garage door opener, and sitting there waiting for a response that doesn’t come. Fortunately, there are many reasons a garage door won’t open that has nothing to do with the torsion springs, cable, or other mechanical issues. Below are some troubleshooting tips that can save your garage door repair company a drive, and save you some embarrassment!
The Power Source Has Been Disrupted
Sometimes, people unplug their power source, and forget that they did it. Make sure that your garage door opener is plugged in, and check to see that the outlet is working by plugging in another working electronic device. Sounds silly, we know, but it is something we have seen!
Your Photo Eye Is Blocked
This is obviously another best-case scenario, as the solution can be as simple as a thorough cleaning with a tissue.The photo eye will be about 4–6 inches off of the ground for most garage doors, with a sensor that is about the size of a pea. Clean off any dirt or dust, and check to see if it did the trick. If not, check to see if the cord attached to the eye is cut or damaged; occasionally, a rainstorm or leak can damage it.
An Unseen Obstacle is In the Way
When the door closes halfway but then reverses for no apparent reason, this may be a sign that there is something preventing it from closing which you can’t easily see. Check the tracks for stuff like dirt, rocks, bits of trash, and other debris. Give the tracks a wipe-down to dislodge anything that might be getting in the way.
Your Sensitivity Is Set Too High
This commonly happens to newly installed garage doors. If the sensitivity is set too low or high, the door will not open. Read the manufacturer’s directions to reset the sensitivity level, close force, and limit switch. If you have trouble figuring it all out, call the garage door company that performed the installation, and they should be happy to help.
This one falls squarely into the category of user error. If the motor is running, but the door doesn’t budge, ask yourself if it might be locked. Check to see if there are any metal parts that have slid down to bar access. If there are, locate the locking knob or handle and use it to disengage the lock.
When to Call a Garage Door Repair Company
If you’ve tried all these tips and the door still won’t open, the time to call a garage door repair company is…now! If you live in Apex NC, All American Garage Door can help identify which parts of the garage door are malfunctioning, and perform a safe, effective repair. Garage door repair can be very dangerous, so leave it to our pros! To schedule a free estimate, click here.